Human Resource Consulting Case Study

Challenge: A small business owner had started his company with a handful of employees. These few people were instrumental to the stability and growth of his business. Over time the company grew, and so did the number of employees needed to effectively operate the business. Obviously this was a very positive indicator; however, senior management soon found that they were devoting more time on diverse non-productive employment management issues than the development and continued growth of their business. This issue grew problematic when a lack of consistency in employee management became apparent.

Some lower performing employees were immediately terminated since the company practiced "At Will" employment while others were given an opportunity to better their performance over a short period of time. No real Employee Handbook had been created and "policy" seemed to change from one employee to another. This created discontent, instability and animosity amongst the workforce.

Eventually the company was sued for wrongful termination; a costly law suit in both time and dollars that could have been avoided.

Solution: By partnering with WorkForce & Geneva Business Solutions, the client company was able to take advantage of well structured PEO services. Through the Human Resource support segment of Geneva's PEO program, the client company was able to develop a customized Employee Handbook which included a comprehensive progressive action program.

By establishing a strategic employment relationship with WorkForce & Geneva Business Solutions, the company was able to realize the following results:

An Employee Handbook which accurately outlined the company's policies and helped to resolve questions about inconsistencies in employee relations.
Upper management became consistent in the day to day management of their workforce.
Morale increased as the employee base was now treated as equals among their peers.
Labor Law issues become few and far between since the company began to utilize the Human Resource support and guidance made available by Geneva.
Greater levels of employee stability were achieved since a solid employment support structure had been established.
Upper management was now able to spend more time focusing on the continued growth and development of their business.

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